Privacy Policy
Last Updated: October 2025
Introduction
At Andalusia Body Shop, we respect and value your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website or request our services. By using our website, you agree to the terms described in this Privacy Policy and understand how your data is handled responsibly.
Information We Collect
When you fill out a form, request a free estimate, or contact us, we collect some basic information such as your name, phone number, email address, and service details. This helps us provide better customer support, accurate estimates, and a smooth service experience. We only collect information that is relevant to our work and customer communication.
How We Use Your Information
We use your personal details mainly to contact you, confirm appointments, and manage your repair or insurance process. Your information also helps us improve our services and respond faster to your needs. We never use your data for any purpose that is not related to your vehicle repair or the operations of Andalusia Body Shop.
How We Use Your Information
Your information is stored safely and protected from unauthorized access, loss, or misuse. We use secure systems and trusted technology to keep your data private at all times. Our goal at Andalusia Body Shop is to make sure your personal details remain confidential and only used in ways that help serve you better.
Sharing Information
We do not sell or trade your personal information with anyone. Sometimes we may share certain details with your insurance company or trusted partners who help complete your repair service. Even in those cases, your information is shared only when necessary and always with care and protection by Andalusia Body Shop.
Cookies and Website Data
Our website may use cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small files that make the website faster and easier to use. You can choose to turn off cookies in your browser settings anytime, but some parts of the Andalusia Body Shop website may not work properly without them.
Email and Phone Communication
When you share your contact details with Andalusia Body Shop, we may use them to confirm bookings, send updates, or follow up about your vehicle’s service. We may also contact you with special offers or reminders if you have allowed it. You always have the option to stop receiving messages from us whenever you wish.
Third-Party Links
Our website may include links to other sites like Google Maps or social media platforms. These external websites have their own privacy policies, and Andalusia Body Shop is not responsible for how they use or protect your data. We recommend reviewing their privacy terms before providing any personal information.
Data Retention
We only keep your personal information for as long as necessary to provide our services or as required by law. Once your repair is completed and no longer needs follow-up, we securely delete or store your data in a protected system. This helps Andalusia Body Shop keep our records organized and your privacy protected.
Your Rights
You have the right to request a copy of the information we hold about you, correct any mistakes, or ask us to delete your details from our system. Andalusia Body Shop will always respect your privacy and respond to your requests as quickly as possible. Your control over your personal information is very important to us.
Updates to This Policy
Andalusia Body Shop may update this Privacy Policy from time to time to keep it accurate and aligned with new privacy laws. Whenever we make changes, we will post the updated version on this page with a new “Last Updated” date. We encourage you to review this policy occasionally to stay informed.
Contact Us
If you have any questions, concerns, or requests about this Privacy Policy or how your data is handled, please contact Andalusia Body Shop. You can reach us by phone at (334) 222-1235, by email at [email protected], or by visiting our shop at 204 East Pass Rd, Andalusia, AL 36420. We are always here to help and ensure your privacy is protected.
Your trusted collision repair experts serving Andalusia and surrounding areas since 1990.
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